Privacy Policy

Paul's Grab Bars
Effective Date: May 20, 2026
Website: www.paulsgrabbars.com

Paul's Grab Bars ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, contact us, or otherwise interact with us.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, as well as information collected automatically through your use of our website.

Personal Information You Provide

We may collect:

Name
Phone number
Email address
Home address or service address
Information submitted through contact forms
Appointment or scheduling details
Project details related to grab bar installation or accessibility services
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Website activity and usage data
Referring websites
Date and time of access

This information helps us improve website functionality and user experience.

2. How We Use Your Information

We may use collected information to:

Respond to inquiries and requests
Schedule appointments
Provide grab bar installation and related services
Process service requests
Communicate regarding appointments and projects
Send service updates or important notifications
Improve website functionality and customer experience
Analyze website performance
Maintain records and business operations
Comply with legal obligations

3. Text Messages and Phone Communications

If you provide your phone number, you consent to receive calls, emails, or text messages regarding appointments, service scheduling, estimates, project updates, or customer support.

Message and data rates may apply according to your mobile carrier plan.

You may opt out of marketing communications at any time by contacting us.

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Pauls Grab Bars. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://www.paulsgrabbars.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website performance
Analyze visitor behavior
Remember preferences
Monitor traffic and usage trends

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

5. Third-Party Services

We may use third-party services including:

Website hosting providers
Analytics providers
Scheduling platforms
Contact form providers
Email communication services
Advertising or marketing tools

These third parties may collect information as permitted by their own privacy policies.

Examples may include Wix website services, GoDaddy hosting services, Jobber business management software, Google Analytics, payment processors, and customer communication tools.

We use Jobber to help manage business operations, including customer scheduling, estimates, appointments, and project management. Information you provide, including contact details, appointment information, and project-related information, may be stored and processed through Jobber to support service delivery and customer communication.

6. Sharing of Information

We do not sell your personal information.

We may share information only:

With service providers assisting business operations
To fulfill requested services
To comply with legal requirements
To protect our rights or safety
In connection with a business transfer or sale

We limit shared information to what is reasonably necessary.

7. Data Security

We use commercially reasonable safeguards intended to protect your personal information.

However, no internet transmission or storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as reasonably necessary for business, legal, tax, recordkeeping, and operational purposes.

9. Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including:

Request access to personal data
Request corrections
Request deletion
Request information regarding data use
Opt out of certain communications

To make a request, contact us using the information below.

10. Children's Privacy

Our services and website are not intended for children under age 13. We do not knowingly collect information from children.

If we become aware that personal information from a child has been collected, we will take reasonable steps to remove it.

11. External Links

Our website may contain links to third-party websites. We are not responsible for privacy practices or content on external websites.

Users should review third-party privacy policies independently.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective upon posting the revised version on this page with an updated effective date.

We encourage users to review this policy periodically.

13. Contact Information

If you have questions regarding this Privacy Policy or your information, please contact:

Paul's Grab Bars
Phone: (612) 822-0756
Website: www.paulsgrabbars.com

Email: info@paulsgrabbars.com

This Privacy Policy is intended as a general template and should be reviewed for compliance with applicable state and federal laws, including Minnesota privacy requirements and any tools or platforms used on the website.